Job Description

About PawCo

PawCo is a VC-backed startup leading the premium pet food market on a mission to change the way our dogs eat and live. We’re building a trusted brand for pet parents who want the best for their furry companions. As we scale, we need a VP of Growth & Marketing to lead our creative and guerilla marketing, customer acquisition, retention, and brand-building efforts. As we scale, we need a VP of Growth & Marketing to lead our creative and guerilla marketing, customer acquisition, retention, and brand-building efforts.As we scale, we’re seeking a VP of Operations to lead and optimize our supply chain, hiring, accounting, manufacturing, fulfillment, and site operations across our both Indiana and San Francisco locations. This role is critical in ensuring seamless production, logistics, and customer satisfaction as we expand.

The Role

As VP of Operations, you will oversee our operation in San Francisco and other sites, ensuring operational efficiency, product quality, and cost-effectiveness. This role requires regular travel between the two locations to manage manufacturing, warehousing, fulfillment, and on-the-ground operational teams.

Key Responsibilities Site Operations & Leadership

• Oversee operations at San Francisco and other locations, ensuring smooth day-to-day execution.
• Travel regularly between sites to manage teams, improve processes, and drive efficiency.
• Develop and implement best practices for production, warehousing, and distribution.

Supply Chain & Manufacturing

• Manage end-to-end supply chain operations, from sourcing raw materials to final product delivery.
• Strengthen relationships with suppliers, co-packers, and manufacturers to optimize cost and quality.
• Implement quality control and compliance measures to ensure product consistency.

Fulfillment & Logistics

• Oversee warehousing, distribution, and order fulfillment to ensure timely and cost-effective deliveries.
• Partner with 3PLs and logistics providers to optimize shipping operations.
• Develop and execute inventory management and demand forecasting strategies.

Operational Strategy & Efficiency

• Implement scalable operational processes to support growth.
• Optimize costs, efficiency, and customer experience.
• Utilize data-driven reporting to track KPIs and drive continuous improvement.

Cross-Functional Leadership

• Collaborate with finance, marketing, and customer service to align operational goals with business objectives.
• Ensure customer satisfaction by working closely with customer support and fulfillment teams.
• Build and mentor a high-performing operations team.

What We’re Looking For

• 7+ years of experience in operations, supply chain, logistics, or manufacturing, ideally in DTC, pet food, or CPG brands.
• Proven experience scaling early-stage startups and implementing operational efficiencies.
• Experience overseeing multiple locations and managing site operations.
• Strong background in inventory management, fulfillment, and cost optimization.
• Ability to travel regularly between Indiana and San Francisco as needed.
• Strong leadership skills with a track record of managing and developing teams.
• Data-driven mindset with expertise in ERP, inventory, and logistics management tools.
• Passion for pets and an understanding of the pet food industry is a plus!

Why Join PawCo?

• Lead end-to-end operations at a fast-growing, mission-driven pet food brand.
• Work closely with the founding team to scale operations and strategy.
• Competitive salary, equity, and benefits.
• The opportunity to build and lead an industry-leading operational team.

Ready to drive operational excellence at PawCo? Apply today and help us scale a brand dedicated to healthier, happier pets!

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