Our client is looking to to hire a UX Designer for a Clean Energy Company.
You’ll join the Product team to streamline the experience, reduce friction, and optimize workflows for the call center team. This is a one year opportunity. The role is located in Charlotte, NYC, and is hybrid.
Responsibilities:
• Collaborate with optimization team and call center staff to understand their needs and challenges.
• Analyze the current SAP C4C system and identify areas for improvement.
• Design and implement user-friendly interfaces and workflows to enhance the call center specialist experience.
• Conduct usability testing and gather feedback to refine designs.
• Work closely with developers to ensure seamless integration of UX improvements.
• Create documentation and training materials to support the adoption of new workflows.
Requirements:
• Education: Bachelor's degree in a relevant field; or 5 years experience in lieu of a degree.
• Experience: Minimum of 4 years of related experience in product design.
• Skills: Proficiency in design tools such as Figma, Adobe XD, or Sketch. Strong understanding of user-centered design principles and methodologies.
• Experience with SAP C4C or similar CRM systems is a plus.
• Excellent communication and collaboration skills.
• Ability to work in a fast-paced and evolving environment.
Preferred Experience:
• Experience in designing for call center or customer support environments.
• Familiarity with the challenges of high turnover and ongoing training demands.
• Knowledge of regulatory requirements and how they impact system design.
Position Summary: This is a dual role encompassing both Unit Clerk and Care Partner responsibilities. Responsible for clerical duties... ...- Communicates with the patients, family, and members of the healthcare team in a concise, tactful, and considerate manner. Must represent...
...and drug screening as part of the hiring process. Job Type: Full-time Work Location: In person Benefits: ~401(k) matching ~ Dental insurance ~ Vision insurance ~ Health insurance ~ Life insurance ~ Disability insurance ~ Paid time off...
...Carney, Sandoe & Associates , an education recruitment firm, is currently seeking a German Teaching Fellow for the 2026-2027 school year at an independent school in St. Louis, Missouri. Fellowship programs identify aspiring or early career educators (typically...
...Join the Team at Ryans Creek House Were Growing! Now Hiring: Restaurant Servers Location: Ford City, PA Competitive Pay + Tips + Amazing Perks Who We Are: At Ryans Creek House , were not just serving food were serving an experience....
...MoFe Engineer I Location Main Street, Erie, PA, 16501, United States Job Category SPM-3010 Requirements MoFe Engineer Are you an innovative Field Service Engineer with a passion for cutting-edge technology? Join Sightpath Medical, the premier provider...