Job Description

About PS2G:

At Public Sector Solutions Group (PS2G), we bring operational excellence to government and public sector clients by delivering expert-level administrative, IT, and strategic support. Our teams operate at the intersection of policy and performance—helping agencies streamline systems, modernize operations, and enhance public service delivery. We are currently seeking a highly capable Executive Management Support Specialist to provide comprehensive administrative and operational support to the Office of the CIO at WSSC Water .

Position Overview:

The Executive Management Support Specialist plays a vital role in maintaining the efficiency and effectiveness of daily operations within the Office of the CIO. This position requires a high level of discretion, organizational skill, and attention to detail. The ideal candidate will serve as a strategic liaison, manage critical documentation, and support communications that align technology initiatives with WSSC Water’s organizational goals.

Key Responsibilities:

Administrative & Operational Support

• Manage day-to-day administrative operations to ensure seamless workflow within the Office of the CIO.
• Provide direct support to the CIO, including drafting correspondence, preparing reports and presentations, managing meeting logistics, and compiling agendas/minutes.
• Prepare documentation for Commission meetings, investigations, and special projects.
• Attend high-level meetings and provide follow-up actions or summaries as needed.
• Support HR functions such as job descriptions, hiring materials, onboarding forms, and organizational rosters.

Information & Communication Management

• Maintain and update IT organizational charts and internal contact directories.
• Serve as a point of contact for internal and external inquiries, ensuring timely and professional resolution.
• Interpret internal policies and procedures; provide clear communication to staff.
• Represent the CIO or Deputy Directors in meetings when required.
• Manage staff travel, lodging logistics, and out-of-office schedules for senior leadership.

Data & Reporting

• Compile and analyze data to support budget planning, personnel tracking, and operational assessments.
• Create comprehensive reports that include actionable insights for executive decision-making.
• Develop performance metrics, attendance logs, and change reports to enhance operational transparency.
• Review internal documents and generate executive-level summaries or recommendations.

Process & Content Management

• Manage and update IT’s intranet presence, including divisional content coordination.
• Analyze and improve administrative processes such as records management, forms control, and workflow optimization.
• Provide input into IT process improvement initiatives to streamline reporting and reduce administrative costs.
• Support internal training coordination and maintain tracking systems for staff development.

Special Projects & Program Support

• Coordinate IT Summer Intern Program logistics and communications.
• Lead or support ad hoc administrative projects aligned with CIO strategic objectives.

Minimum Qualifications:

• Education & Experience:
• Bachelor’s degree with at least 6 years of continuous professional or supervisory experience in public administration, business management, or related fields;
• OR high school diploma with 10 years of progressive experience in a similar role.
• In-depth knowledge of public administration and operational data collection methods.
• Strong professional writing skills; demonstrated ability to produce polished reports, memos, and presentations.
• Proven ability to develop and execute detailed work plans independently.
• Track record of effective team coordination and staff supervision.

Core Skills & Attributes:

• High attention to detail and ability to spot/document drafting errors.
• Excellent interpersonal skills with the ability to engage tactfully with the public and stakeholders.
• Strong planning, organizational, and multitasking capabilities.
• High level of professionalism and integrity.
• Excellent verbal and written communication skills.

Preferred Qualifications:

• Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Familiarity with Microsoft Project, Visio, and SharePoint.
• Experience supporting project tracking and reporting functions.

Clearance Requirements:

• Candidate must be able to pass a background check.

This position is onsite located in Laurel, MD 20707. Only local candidates will be considered.

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