Job Description

Pay: From $120,000.00 per year + incentive compensation

Job description:

About Zoom Casa

Zoom Casa is revolutionizing residential real estate with a direct sales model that puts

homeowners in control of the sale of their home. Our flagship product, Cash +, empowers sellers to move at their own pace, maximize their equity, and enjoy peace of mind—without the traditional hassle. We partner with several networks of referral partners, including real estate agents and lenders, to deliver this innovative solution

directly to homeowners nationwide.

Job Summary

Zoom Casa is seeking an experienced and results-oriented Inbound Sales Team Leader

to build and lead our new inbound sales team. Reporting to the VP of Sales or COO,

you will architect and manage a high-performing team of inbound sales associates

focused on converting leads obtained organically, from partners, and through

purchases. This role emphasizes aggressive lead management through consultative

selling, ensuring every lead is maximized for ROI. You'll hire, train, and motivate your

team to engage prospects via calls, provide tailored information on our services, and

guide them through a consultative process to align with their homeownership goals.

This is a hands-on leadership position for a sales expert who excels in scaling teams,

optimizing processes, and driving revenue in a dynamic real estate environment.

Key Responsibilities

· Team Building & Management: Recruit, onboard, and lead a team of inbound sales

associates, fostering a culture of high performance, accountability, and collaboration to meet aggressive conversion targets.

· Lead Management & Conversion: Oversee the aggressive working of inbound leads

from organic sources, referral partners, and purchased channels. Ensure the team

promptly calls prospects, offers detailed information on Cash Offer+ and related

services, and engages in consultative sales conversations to assess needs and help

clients achieve their homeownership objectives.

· CRM Implementation & Management: Lead the selection, implementation, and

ongoing management of CRM systems (e.g., Salesforce) to streamline lead tracking,

automate workflows, and enhance data accuracy. Customize CRM configurations to

support inbound sales processes, integrate with other tools, and ensure seamless data

flow for real-time reporting and analysis.

· KPI Monitoring & Optimization: Establish and track key performance indicators (e.g.,

call volume, response time, conversion rates, lead ROI, close rates) for the team and

individual associates. Use data-driven insights to optimize processes, ensure the team

operates at full capacity, and maximize revenue from every lead.

· Training & Enablement: Develop and deliver training programs, scripts, and tools to

equip sales associates with the skills for effective consultative selling, objection

handling, and closing deals in the residential real estate space.

· Policies & Procedures Development: Create, implement, and enforce sales policies

and procedures to standardize operations, ensure compliance with real estate

regulations, and promote best practices. This includes developing guidelines for lead

handling, call scripting, follow-up protocols, and escalation processes to maintain

consistency and efficiency across the team.

· Process Improvement: Collaborate with marketing, operations, and product teams to

refine lead qualification, routing, and follow-up strategies based on performance data

and feedback.

· Revenue Ownership: Own inbound sales metrics and contribute to overall revenue

goals by ensuring high lead-to-sale conversion and efficient resource allocation.

· Compliance & Best Practices: Ensure all sales activities adhere to real estate

regulations, company policies, and ethical standards while promoting a customer-centric

approach.

· Reporting & Analysis: Provide regular reports on team performance, lead quality, and

ROI to senior leadership, using CRM tools to forecast and identify opportunities for

growth.

Qualifications

· 7+ years of sales experience, with at least 3 years in a leadership role managing

inbound sales teams—preferably in residential real estate, fintech, or a lead-driven

sales environment.

· Proven track record of building and scaling inbound sales teams, with demonstrated

success in achieving high conversion rates and ROI on leads.

· Deep understanding of consultative sales processes, lead management, and the real

estate ecosystem, including experience with homeowners, agents, or lenders.

· Expertise in inbound sales models; familiarity with CRM systems (e.g., Salesforce),

including implementation, customization, and management to support sales operations.

· Strong coaching and motivational skills to inspire a team of sales associates, driving

results through guidance rather than micromanagement.

· Analytical mindset with proficiency in data analysis, forecasting, and optimizing sales

funnels for maximum efficiency.

· Experience in creating and implementing sales policies, procedures, and operational

frameworks to ensure team alignment and regulatory compliance.

· Entrepreneurial spirit—able to thrive in a fast-paced, innovative setting and adapt to

evolving lead sources and market needs.

· Bachelor’s degree in business, marketing, or a related field; advanced certifications in

sales leadership preferred.

Why Join Zoom Casa?

· Lead the build-out of a critical inbound sales function for a game-changing real estate

solution that’s redefining how homes are sold.

· Competitive salary and performance-based bonuses.

· Work with a passionate team committed to empowering homeowners and simplifying

real estate.

· Modern work environment with opportunities to shape the future of Zoom Casa.

Job Type: Full-time

Benefits:

· 401(k)

· Health insurance

· Paid time off

Experience:

· Inbound Sales: 7 years (Required)

· Inbound Sales Leadership: 3 years (Required)

· Real Estate: 2 years (Preferred)

Ability to Commute:

· Encino, CA 91436 (Required)

Work Location: In person

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