Job Description

Resident Manager – Luxury Residential Portfolio; Lease-up (600+ Units) Non-Union

Manhattan, NY

We are seeking an experienced and dynamic Resident Manager (non-union) to oversee a portfolio of 600+ luxury rental units . The ideal candidate is energetic, inquisitive, and deeply committed to delivering exceptional resident experiences while maintaining the highest operational standards. This is a fast-paced, hands-on role suited for someone who thrives on responsibility, problem-solving, and excellence in service.

Building Information: The 32-story building comprises a collection of 600+ rental apartments. Amenities include a gym, pool, sauna, showers, locker rooms, game room/arcade, golf simulator, kids' playroom, maker space, nail/spa services, and pet care facilities along with a sun terrace and lounge area.

Key Responsibilities:

• Oversee all aspects of daily building operations, ensuring timely maintenance and smooth functioning of building systems.
• Coordinate preventive maintenance, inspections, and capital improvement projects.
• Manage vendor relationships and service contracts (HVAC, janitorial, landscaping, pest control, etc.), ensuring compliance and high-quality performance.
• Handle resident concerns with professionalism and urgency, maintaining the highest standard of customer service.
• Collaborate with the General Manager to oversee budgeting, repairs, and construction projects.
• Respond promptly to emergencies, coordinating resources and implementing corrective actions.
• Lead and motivate on-site teams, including doormen, concierge, handymen, and porters, fostering a culture of excellence and accountability.
• Supervise contractors and service providers, ensuring work meets all safety and compliance standards.
• Promote teamwork, communication, and efficiency across property operations.

Qualifications:

• Minimum 5 years of experience managing at least 400+ unit residential property (luxury or high-end preferred). Lease-up experience preferred.
• Strong understanding of building systems including HVAC, plumbing, electrical, carpentry, waterproofing, and capital improvements.
• Exceptional organizational, analytical, and communication skills.
• Proven ability to multitask and prioritize in a fast-paced environment.
• Professional demeanor with a proactive, hands-on management style.
• Must possess all required property management and building operations licenses.
• Ability to respond to after-hours emergencies (24/7 on-call availability).

Compensation: $135,000 – $150,000 plus bonus, 401k, comprehensive health benefits with medical, dental and vision, as well as other valuable perks.

The above salary range represents Advice's good faith and reasonable estimate of the possible base compensation range at the time of posting and is not reflective of the total compensation package, which may also include benefits, equity and other non-cash incentives.

Please send your resume for immediate consideration to: ageorge@adviceny.com

If you are not currently interested, but know someone who might be, please feel free to forward this ad along to that individual. Referrals are always greatly appreciated.

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