Job Description

Job Overview

As a Property Manager, you will have the opportunity to be a creative thinker, strategic planner and a coach while motivating your team to achieve its highest potential. You will perform responsibilities related to property oversight and daily operations for an apartment community. This includes managing apartment rentals, move-ins, and lease renewals at the apartment property as well as ensuring the property’s financial, operating and resident service goals are met.

Job Responsibilities

Leasing & Marketing :

• Oversees all marketing efforts, monitoring traffic, and pursuing resident leads and opportunities
• Qualifies prospective residents and secures appointments
• Meets prospects and shows apartments in an enthusiastic manner, emphasizing selling points, and creating a sense of urgency

Resident Retention :

• Takes the lead by taking on a proactive approach to customer service and resolving resident complaints
• Acts as a liaison between residents and maintenance staff to ensure maintenance requests are corrected in a timely and professional manner

Revenue Management :

• Manages the collection of monthly rents and other income
• Monitors delinquency and takes remedial steps to collect through communication and actions

Leadership :

• Trains, motivates and supervises all site staff in order to achieve operational goals
• This includes celebrating successes, providing corrective action to performance opportunities, holding staff accountable and communicating process, procedures, goals, and deadlines to the team

Capital Improvement Projects :

• Oversees projects by keeping residents updated and inform and works closely with Maintenance Supervisor

Property Oversight :

• Regularly inspects the apartment buildings, grounds, and vacant units
• Coordinates with maintenance staff and contractors and vendors to complete repairs
• Completes reports that includes property information such as traffic, occupancy, work orders, vacancy days, capital improvement, property walk through/inspections

Qualifications

• 3 years property management experience or equivalent (property leasing and supervisory experience)
• Adept at persuading people; skilled in selling
• Excellent interpersonal skills and the ability to negotiate, listen and manage prospect/resident relations
• Excellent organizational, planning and multitasking skills
• Working knowledge of Microsoft Word, Excel, and Outlook
• Ability to be at work regularly and on time
• Valid driver's license and a clean driving record with reliable transportation required
• Ability to work weekends or extended hours as required

Physical Requirements

• Extensive computer and phone work
• Frequent standing, walking and bending, in addition to periods of extensive sitting
• Walking and climbing stairs

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