Information Technology Support Specialist Job at Russell Tobin, Columbus, OH

VFhRTkR1UmR2VGhhMGJhWTI3UjB4R1VrR3c9PQ==
  • Russell Tobin
  • Columbus, OH

Job Description

💼 Service Desk Agent – Full-Time Opportunity

📍 Location: Columbus, Ohio, United States(Hybrid)

🕒 Schedule: Full-Time (Hybrid)

💰 Pay: $21/hour

💸 Overtime Pay: ~$30/hour

Are you passionate about providing exceptional customer service? 🌟 We're seeking a Service Desk Agent with 6 months to 2 years of experience (internships count! 🙌) to join the team of a leading investment banking firm 💼💹

Ideal Candidate:

✔️ Recent grad with a Bachelor’s degree 🎓

✔️ Experience or internship in a related field 💻

✔️ Strong communication , problem-solving , and organizational skills 🧠🗂️🗣️

✔️ Preference for candidates with at least one of the following:

• 🎓 College Degree

• ☎️ Previous contact center experience

🛠️ What You’ll Do:

• Investigate, diagnose, resolve and recover hardware/software issues 🖥️🛠️

• Install, modify, run diagnostic programs, and repair computer hardware/peripherals and software 🧰💾

• Handle incoming phone calls regarding customer service inquiries 📞

• Respond with accuracy and efficiency while meeting performance metrics 📊

• Troubleshoot and resolve concerns while ensuring a positive experience 🙋‍♂️✅

• Maintain accurate records of customer interactions and transactions 📝

🌟 Why Join Us?

Gain valuable experience with a top-tier financial institution 💼🏦

Work in a fast-paced, team-oriented environment that supports career growth 🚀🤝

Enjoy the flexibility of a hybrid schedule 🏠🏢

Overtime opportunities available with competitive pay

Job Tags

Full time, Internship,

Similar Jobs

CENTURION Property Group

Real Estate Asset Manager Job at CENTURION Property Group

 ...Who We Are Centurion Property Group is a private equity real estate investment and operating firm dedicated to delivering superior risk...  ...in asset-level decision-making, portfolio oversight, and coordination across operations, accounting, investor relations, and acquisitions... 

Cross Country Search

Occupational Therapist Job at Cross Country Search

 ...Join Our Bakersfield & Fresno, CA Team! Occupational Therapist Pay Range: $52 $58/hr Requirements to Apply Current Occupational Therapist license in the State of California CPR with First-Aid certification Medically cleared for communicable diseases... 

The Quest Organization

Executive Personal Assistant Job at The Quest Organization

 ...Personal Assistant - Real Estate Family Office Family office in Boston is seeking a warm, polished, and highly professional Personal Assistant to join its close-knit team. This role focuses on front desk operations, hospitality, and administrative support to ensure... 

AMN Healthcare

Clinical Pharmacist Job at AMN Healthcare

 ...**$7,500 Commitment Bonus for Newly Hired Team Members** Work Hours ~ Nights (9:00 pm - 7:00 am)~7 days on and 7 days off...  ...experience PREFERRED Degrees, Licensures, Certifications ~ Licensed Pharmacist or eligible to practice pharmacy in North Carolina... 

Topa Group, Inc.

Fire Alarm Technician Job at Topa Group, Inc.

Experienced Fire Alarm Technician needed in Fort Myers, FL and surrounding areas. Responsible for leading job sites, installing, testing, and repairing fire alarm systems, supervising helpers, and ensuring code-compliant, high-quality work. Requirements ~3+ years of...