Job Description

Our client is seeking a front desk receptionist with law firm experience to join their team. This role is located in Downtown Miami and requires fluency in English and Spanish.

Duties

• Greet and welcome visitors in a warm and professional manner.
• Manage incoming phone calls, directing them to the appropriate personnel while maintaining phone etiquette.
• Maintain an organized filing system for documents and records.
• Scheduling appointments, managing calendars, and handling correspondence.
• Assist with administrative tasks as a personal assistant when required.
• Ensure the front desk area is tidy and presentable at all times.
• Handle customer inquiries and provide information about services offered.
• Support team members with various tasks as needed to ensure smooth operations.

Skills

• Strong computer literacy with the ability to type efficiently and accurately.
• Familiarity with phone systems and excellent phone etiquette.
• Bilingual abilities are a plus, enhancing communication with diverse clientele.
• Exceptional customer service skills with a friendly disposition.
• Strong organizational skills with attention to detail in managing files and documentation.
• Ability to work independently as well as part of a team in a dynamic environment.

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