Job Description

World-class dental practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 30 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice.

This practice is owned by a well-respected dentist and caters to an elite, but family-focused clientele, where thousands of treatments and procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting.

The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. Dental experince is preferred. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back-office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together!

Responsibilities:

1. Sales - assist prospective patients in making comfortable and confident decisions to undergo dental treatments and procedures through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $5,000 to over $25,000 is a must.

2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year-round, and is lightning quick on a computer.

3. Additional Responsibilities:

• Organization – Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred but not required.
• Positivity & Normalcy – we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ.
• Whatever it takes attitude with a sales focus – typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader.

Job Requirements:

• Bachelor’s degree.
• 1-3+ years of sales experience – preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is NOT an administration position. It is a  sales position with some administrative work.
• Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must.
• Outstanding verbal and written communication and presentation skills.
• Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better.
• Strong computer and typing skills - typing no less than 40 wpm - with the ability to learn proprietary software for the dental industry quickly.
• Excellent follow-up and organizational skills – a commitment to timely task completion without compromising quality is a must.
• Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must.
• Ability to excel individually as well as a productive member of a team.

Compensation and Benefits:

• Annual pay based on results for year one is composed of base pay and bonuses. Income is uncapped, but typical first year income, which includes both base pay and bonuses can range from $85,000-$105,000+. With superb performance, additional income can be earned in year one. Ability to earn uncapped income in future years is possible, and typical.
• PTO per company policy
• Medical/Dental/Vision benefits per company policy
• Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week
• Reasonable hours
• Reduced or complimentary treatments per company policy
• Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team.

We appreciate your time and consideration.

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