Customer Service Assistant Job at HTLF, Michigan

VFgwUERldGR2akJSM2J5VzNyTjJ3bWdtRWc9PQ==
  • HTLF
  • Michigan

Job Description

HTLF is seeking a detail-oriented and customer-focused Customer Service Assistant to join our team remotely. In this role, you'll support our clients by delivering prompt, accurate, and friendly service via phone, email, and chat. You’ll also assist with account inquiries, issue resolution, and general support tasks across our banking platforms.

Responsibilities:

Respond to customer inquiries with professionalism and empathy

Resolve issues related to accounts, transactions, and online banking

Collaborate with internal teams to ensure efficient service delivery

Maintain accurate records of customer interactions

Meet quality and service standards consistently

Requirements:

1+ year experience in customer service (banking or finance preferred)

Excellent communication and problem-solving skills

Tech-savvy with strong attention to detail

Ability to work independently in a remote environment

High school diploma or equivalent (college preferred)

Benefits:

Competitive salary

Medical, dental, and vision insurance

401(k) with company match

Paid time off & holidays

Wellness programs

Career development opportunities

Join a purpose-driven team helping people build financial strength. Apply today and grow with HTLF!

Job Tags

Holiday work, Remote job,

Similar Jobs

The Intersect Group

Network Engineer Job at The Intersect Group

 ...A client of The Intersect Group is looking for a qualified Network Engineer to work out of Irving, TX. This individual will be responsible for day-to-day tasks functioning primarily as mid to upper tier support through all phases of the project and hardware lifecycle.... 

Pediatric Therapeutic Services

Physical Therapist Job at Pediatric Therapeutic Services

 ...School-Based Physical Therapist (PT) 20252026 School Year Full-Time, Part-Time & Summer Opportunities Available! Contract Position...  ...and materials Responsibilities: Deliver physical therapy services to students with a variety of needs Collaborate with... 

PACSUN

Men's Design Intern- Summer 2025 Job at PACSUN

 ...relevance through the lens of 1724-year-olds living, playing and working in Los Angeles. With nearly 300 stores we continue to build...  ...package Requirements: Currently enrolled college students and/or recent graduates Must be available to work full time... 

Mid-West Textile LLC

Logistics Specialist III Job at Mid-West Textile LLC

 ...export shipments that require it. Responsible for conducting all export documentation cycle and notify about any irregularities Logistics Manager/ Sales Dept. Responsible for tracking and updating the ETA per container in SharePoint. Available to serve as a... 

Four Wheel Campers

Dealership General Manager-SoCal Job at Four Wheel Campers

 ...seasoned leader to take the wheel for our Southern California location. Were seeking a results-driven General Manager to lead our dealership operations, drive sales performance, and elevate customer satisfaction. We offer a strong base salary, performance incentive, 401...