Case Monitor Job at ATHENA Consulting, New Castle County, DE

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  • ATHENA Consulting
  • New Castle County, DE

Job Description

Case Monitors

Shifts:

Friday–Saturday: 11:00 PM – 7:00 AM

Saturday–Sunday: 3:00 PM – 11:00 PM

You will be scheduled to work part-time, three days per week, with each shift being 8 hours. Your specific days will fall within the timeframes listed above. ( 3 days / 8 hours shift / Total hours per week: 24 hours so is a Part Time role)

Pay Range: $18.00 Hr.

Job Summary:

The Case Monitor will be responsible for providing on-site support at the New Castle County Hope Center, located at 365 Airport Road, New Castle, DE 19720. This role involves a variety of tasks aimed at ensuring smooth operations within the center, with responsibilities including but not limited to:

Key Responsibilities:

  • Building Entry & Admittance: Verify and facilitate entry for clients, staff, and visitors.
  • Food Delivery Coordination: Assist with the retrieval, sorting, storage, setup, and distribution of food.
  • Donation Management: Oversee the retrieval, sorting, storage, and distribution of donated items.
  • Volunteer Coordination: Support the coordination of volunteers, including conducting tours and providing guidance.
  • Administrative Support: Perform various administrative and support functions as needed to ensure efficient operations.
  • Referral Intakes & Inspections: Assist with new referral intakes and conduct room move-in/move-out inspections.
  • Rent Readiness Program: Administer the Rent Readiness Program, including room inspections and coaching for clients.
  • Other Support: Assist with additional Hope Center tasks as required.
  • Housing Locator Services: Act as a focal point for housing locator services and provide client support.

Required Skills and Qualifications:

  • Strong ability to multi-task in a fast-paced environment.
  • Attention to detail to ensure accurate handling of client needs and center activities.
  • Excellent customer service skills, maintaining professionalism at all times.
  • Proficient in operating a multi-line phone system.
  • Ability to adapt to change and handle new challenges as they arise.
  • A collaborative team player who is reliable and supportive of colleagues.
  • High level of reliability in meeting job duties and responsibilities.

#ATHENAJobs-High

Job Tags

Part time, Shift work, Weekend work, Sunday, Day shift, Saturday, 3 days per week,

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