The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...Junior Wireless Engineer Englewood, CO RESPONSIBILITIES Testing of CPE Hardware Development Hardware Performance Testing Feature... ...REQUIRED QUALIFICATIONS Proficient data wireless networking knowledge (OSI Model, TCP/IP, etc.). Proficient knowledge...
...rail, and energy industries while providing distinctive support to their development and operations. Are you an experienced IT Business Analyst? If your answer is yes, its your lucky day as we are looking for a dynamic and talented person to join our team in the...
We are seeking an NDE/NDT Principal Level 3 Procedure Writer. This position is responsible for developing, qualifying, and approving procedures, techniques, interpreting codes, standards, specifications, and procedures, as well as designating the NDE/NDT methods, techniques...
Live-In Nanny/Housekeeper Needed Vienna, VA$30/hr Private Suite Full-Time Long-TermFun, busy, and progressive family in Vienna, VA is seeking a live-in nanny/housekeeper to help support their busy household. Must be warm, organized, and a true team playermom...
...Familiarity with general chemistry, microbiology, or clean room operations Prior manufacturing experience Prior experience with cGMP operations or aseptic technique Schedule: Fixed shift schedule. 36 hours the first week, 48 hours the next week, alternating....