Job Description

Job Title: Business Intelligence Manager

Location: San Jose, CA (Hybrid)

Industry: Sports & Entertainment

Salary Range: $105,000 - $115,000 per year + Benefits

Contact: benjamin.hutchison@forsythbarnes.com

About the Role:

Forsyth Barnes are working with a leading Sports Organization who are looking for a highly skilled and motivated Business Intelligence Manager to join our dynamic team. In this role, you will support various departments by using data to drive better decision-making across the organization. You will develop, implement, and manage BI reporting, data infrastructure, and analytics projects that directly support business initiatives.

Key Responsibilities:

• Manage the daily BI reporting and analytics needs of the organization, ensuring data accuracy and developing visualizations, automated reports, and dashboards.
• Serve as an internal consultant, partnering with key departments to identify data-driven opportunities.
• Build and maintain KPI sets and dashboards to continuously monitor performance.
• Design customer insights, profiles, predictive models, and projections to power data-driven decision-making.
• Oversee CRM, analytics, and CX platforms, including data collection, segmentation, and lead scoring.
• Collaborate with vendors to ensure seamless operations and support internal users with training and proactive problem-solving.
• Maintain and update BI department documentation and identify areas for process improvement.
• Support ad-hoc projects, analysis, and other duties as required.

Qualifications:

• 4+ years of experience in data analytics, solving business problems using data.
• Strong analytical and problem-solving skills, with a proactive and detail-oriented approach.
• Experience with Microsoft Office Suite, including Excel, and data visualization tools such as Tableau or SAP Analytics Cloud (preferred).
• Ability to thrive in a fast-paced environment and manage multiple priorities.
• Excellent communication skills and confidence in presenting data to stakeholders.

Physical Requirements:

• Ability to sit, stand and utilize a computer for extended periods of time
• Communicate via phone and email with a variety of individuals
• Ability to bend at the waist, reach overhead and lift up to 15 lbs with or without accommodation
• Physically navigate stairs and catwalks at SSE facilities during normal work hours and events with or without accommodation
• Ability to work occasional extended hours including nights, weekends, holidays (all with advance notice)
• May be required to travel to other company locations
• May be required to attend conference, events, and training sessions within Bay Area or in- or out-of-state locations.

What’s on Offer:

• Competitive compensation (base salary and variable incentive plan)
• Medical/Dental/Vision/Flexible Spending Accounts (all LGBTQ+ friendly)
• Pretax Transportation Benefit
• 401K (pre-tax and Roth options)
• Generous Paid Time Off Policy
• Minimum of 10 Paid Holidays and Wellness Days per year
• Complimentary or discounted sports and concert tickets
• Other League & partner discounts
• Central office location in downtown San Jose at the heart of Silicon Valley; convenient access to Caltrain, VTA, major freeways and free parking
• An inclusive culture which values diversity of background and a passion to improve our commitment to change with impact on our community and industry
• Potential for flexible scheduling and telework opportunities
• Access to on-site EV charging stations on non-event days

This position is not eligible for U.S. work authorization sponsorship.

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