The BA will be responsible for:

gathering and documentation of business requirements,
creating user interface/user experience mockups, workflows, use cases, user stories,
user documentation for training purposes,
test scripts and test plans.

Skills required:

Experience in the complete SDLC including Agile methodology.
Experience writing documentation including BRD, FRD, Use Cases, User Stories etc.-RD, Use Cases, User Stories etc.
Experience with end user support using Adobe XD, Visio and other design tools (Adobe XD preferred).
Ability to gather and interpret relevant information via interviews, observation, surveys, meetings and reading manuals/documentation.
Experience in writing test plans and test scripts and conducting various testing.
Experience in creating user training manuals and conducting user training and demos.
Customer service/end user support/helpdesk support experience preferred.
Ability to analyze complex business processes and workflows and propose areas for improvement.
4-year college degree or equivalent study required

Required Skills

Experience developing systems using a structured SDLC methodology, including Agile – 5 Years
Experience creating documentation such as BRD, FRD, Use Cases, User Stories – 5 Years
Experience developing UI/UX mockups and workflows using Visio and design tools (Adobe XD preferred) – 5 Years
Ability to gather and interpret information through interviews, observation, surveys, meetings, and documentation review – 5 Years
Experience writing test plans, test scripts, and conducting various testing – 5 Years
Ability to analyze complex business processes and workflows and propose improvements – 5 Years
4-year college degree – Required

Highly Desired

Experience creating user training manuals and conducting user training and demos – 5 Years

Nice to Have