Job Description

Job Title: Bar Back

Department: Front of House

Reports to: Manager

Supervisory Responsibility: No

FLSA Status: Non-Exempt

Job Summary

Works with other staff members to ensure that our customers receive prompt, seamless, and comfortable service. The Bar Back will assist in cleaning the bar, preparing garnishes, ensuring the bar is well stocked with supplies, glassware, garnishes, and all other necessities, and taking on other duties to support the Bartender and ensure that the bar operates smoothly. You should be knowledgeable about menu items, attentive, and focused on providing the best possible service in a fast-paced environment.

To be a successful Bar Back, you should be passionate about working as part of a team to deliver excellent drinks and service to customers. You should be efficient, reliable, and perceptive with excellent communication, interaction and time management skills.

Essential Functions

• Assisting with opening and closing duties, such restocking the bar with garnishes, necessary supplies, ensuring that Bartenders have clean towels, glassware, etc.

• Knowledge of how to properly and safely use bar appliances

• Ensuring bar is well-stocked with ice, wine, beer, and other beverages

• Checking taps and appliances to confirm that they are working properly, making minor repairs or changing out kegs, if needed

• Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware, scrubbing coolers and storage areas, and emptying trash receptacle

• Taking orders, preparing drinks, bussing tables and bar area, opening tabs, and processing payments especially during peak hours when prompted by Bartenders

• Speaking to customers, answering questions, handling complaints

• Stay updated on current menu choices, specialties and menu deviations, knowing what food items available

• Recognize and report any low inventory items to management in a timely manner.

• Correctly checking patrons Identification if alcohol is ordered

Additional Functions

• Excellent computer, problem-solving, and customer service skills

Required Skills

• Courteous, friendly personality and professional appearance

• Knowledge of menu items, including beers, wines, and NA beverages

• Basic math and computer skills

• Strong problem solving, communication, and interpersonal skills, ability to handle tense situations with coworkers and customers calmly and rationally

• Observant and thorough

• Responsible, punctual

• Ability to meet physical and scheduling demands of the position, including, walking, standing, or lifting heavy items for extended periods and working nights, weekends, and holidays

Additional Requirements

• Must speak English fluently and be able to write in basic English

• Food Handlers Card (preferred)

• Must be 18 years of age to serve alcohol

Physical Requirements

• Ability to work in a standing position for extended periods of time.

• Ability to reach, bend, stoop and frequently lift up to 50 pounds and occasionally lift/move up to 165 pounds

• Ability to work in an environment where you will be exposed to heat, cold, steam, etc.

• Frequently washing own hands and manual dexterity

PLEASE NOTE: Management reserves the right to change or otherwise modify the functions of this job in order to meet the needs of the company. Additional duties may also be assigned.

Consideration will be given to make reasonable accommodations for individuals with disabilities.

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