Job Description

Position Title: Administrative Assistant

Location: Bensenville, IL

Assignment Type: Contract to hire

Compensation: $23-24 hourly (based on experience)

Work Schedule: Monday - Friday, 8:00 a.m. - 4:00 p.m.

Benefits: This position is eligible for medical, dental, vision, and 401(k)

Job Description:

We are seeking a proactive, highly organized professional with exceptional communication skills to support our General Manager, assist in customer service functions, and coordinate front office activities. This role is ideal for a self-starter who thrives in a fast-paced environment and enjoys wearing multiple hats.

Key Responsibilities:

Customer Service Duties

• Engage with customers and vendors, providing excellent communication and follow-through
• Handle customer calls, research parts, and address questions or complaints
• Act as backup Customer Service Representative, supporting the Sr. CSR and Office Manager

Administrative Support for GM

• Assist supervisors in the maintenance department with ordering parts
• Search for parts and present options to management
• Maintain multitasking efficiency across projects
• Arrange travel as needed (GM is highly independent)
• Manage and maintain the GM’s calendar (some scheduling)
• Collaborate with team members and assist with supervision-related tasks

Office Coordination Duties

• Serve as first point of contact at the front desk
• Manage fluctuating visitor volume
• Collaborate with the Office Manager, CSR team, and department supervisors on daily operations

Training & Tools

• Training provided by Sr. CSR and part-time CSR (with established SOPs)
• Use of proprietary software and Microsoft Office, including basic math calculations for measuring parts and determining usage

Qualifications:

• 2+ years of administrative/customer service experience
• Proficient utilizing Microsoft Office

Perks:

• Stable and growing global company
• Internal promotions from within!

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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