Job Description

Order Operations Supervisor

Full-Time | Leadership | Hybrid Flexibility

We are seeking an experienced Order Operations Supervisor to lead a team responsible for order processing, data accuracy, and workflow management . This role focuses on operational efficiency, cross-department collaboration, and process improvement while also supporting key accounting functions .

You'll oversee day-to-day operations, coach a small team, monitor order pipelines, and ensure all documentation and entries are completed accurately and on schedule.

Key Responsibilities

• Supervise daily order processing activities and team performance

• Review orders for accuracy including pricing, approvals, and documentation

• Coordinate workflow to ensure timely completion of order tasks

• Support financial operations including journal entries, reconciliations, and month-end close

• Analyze and report on order status, backlog, and team productivity

• Manage refund processing and required approvals

• Conduct audits to ensure system and data accuracy

• Partner with teams across operations, finance, and customer support

• Identify and implement process enhancements to improve speed and quality

Qualifications

• Bachelor's degree or equivalent experience preferred

• 3+ years of experience supervising teams in order entry, order management, operations, or accounting support

• Familiarity with accounting processes (journal entries, reconciliations, reporting)

• Strong organizational skills and ability to manage multiple priorities

• Excellent communication, leadership, and coaching skills

• Experience with order management, ERP, or CRM systems (Salesforce is a plus)

• High attention to detail and commitment to accuracy

What's In It For You

• Opportunity to lead a growing operational function

• Hybrid schedule available following initial training period

• Clear growth path and ongoing skills development

• Comprehensive benefits package focused on employee well-being

• Supportive, collaborative environment that values operational excellence
  

Desired Skills and Experience

* Bachelor's Degree or an equivalent combination of education and experience preferred.
* Minimum of 3 years of supervisory experience in an administrative, accounting, or order processing role, with a focus on team management and operational oversight.
* Accounting experience with journal entries, reconciliations, month end close.
* Proven ability to manage and prioritize multiple tasks, demonstrating keen attention to detail and organizational skills.
* Strong leadership capabilities with experience in mentoring and managing a team to achieve operational goals.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county , to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Job Tags

Full time, Local area,

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