Job Description

About Us

At Dominion Design Group, we pride ourselves on delivering high-quality flooring products and exceptional customer service. As our business continues to grow, we are looking for an enthusiastic and motivated Account Manager to support the development and retention of our customer base. This is an excellent entry-level opportunity with full training provided, perfect for someone eager to learn, build strong client relationships, and contribute to strategic revenue initiatives.

Position Overview

The Account Manager will be responsible for maintaining customer satisfaction within assigned accounts, identifying growth opportunities, coordinating key programs, and supporting both internal and external stakeholders. This role is ideal for someone who enjoys communication, organization, and learning new skills in a dynamic environment.

Key Responsibilities

• Manage and maintain assigned existing accounts to ensure satisfaction and retention
• Explore and identify revenue growth opportunities within existing and new accounts
• Support the development and creation of programs tailored to client needs
• Develop a strong knowledge of company products and services
• Coordinate with external vendors and internal teams to ensure smooth operations
• Assist in bid creation, including gathering information, preparing documents, and ensuring accuracy
• Provide consistent communication and follow-up with customers to support their goals
• Track account activity and maintain accurate records in company systems

Qualifications

• Entry-level applicants encouraged; no prior experience required
• Strong communication and customer service skills
• Ability to manage multiple tasks with strong attention to detail
• Willingness to learn product details, industry standards, and account management practices
• Comfortable working in an office environment
• Excellent organizational skills and a proactive, positive attitude

Why Join Us?

• Opportunity to be part of a growing company with a solid foundation
• Collaborative and supportive team environment
• Comprehensive pay and benefits package
• Room for growth and development within the organization

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